Emergencies / Home Visits

Emergencies

Doctors are available between 8am and 6.30pm, Monday to Friday for emergencies.

If appropriate, contact 999 in an emergency

or

Telephone NHS Direct on 0845 4647

or

Telephone the surgery on 01263 513148.

If you telephone the surgery you will need to give the receptionist an idea of the problem so they can arrange priorities. Consultations will be taken by whichever doctor has finished their booked surgeries and the doctor will only be expecting to see patients with an urgent medical need.

If you are ringing the surgery outside the hours listed above, you will be directed to a medical answering service who will contact a health care professional on your behalf. You may call the answering service (Medicom) directly on 01603 488488.

Please be prepared to attend the hospital at North Walsham for your consultation if the doctor feels it is necessary.

How to request a Home Visit

If you are too ill to travel to the surgery, you can ask for a home visit. If possible please contact the surgery before 10.30am to arrange this. It would help us to plan our visits if you gave the receptionist details about your condition and the urgency of the problem.

Children who are ill can usually be brought to the surgery where they will be seen as soon as possible.

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